Name: Comfort Home Healthcare
Address: B-07, Flat No. 704, Palash Parisar, Silicon City, Indore, Madhya Pradesh, 452012, IN
Telephone: +91-7582865931

Document Ref: CHH/PP/2025

This Privacy Policy ("Policy") describes how Comfort Home Healthcare ("Company", "we", "us", or "our") collects, uses, discloses, and protects the personal information of our patients, their families, and visitors to our website. By accessing our services or website, you consent to the practices described herein.

Article 1: Definitions

Personal Data: Any information relating to an identified or identifiable individual.
Processing: Any operation performed on Personal Data.
Data Subject: The individual to whom Personal Data relates.
Consent: Freely given, specific, informed, and unambiguous indication of agreement.

Article 2: Data Collection

We collect the following categories of information:

Data Type	Examples	Purpose
Identification Data	Name, DOB, Aadhar	Patient registration
Health Data	Medical history, treatments	Care provision
Contact Data	Address, phone, email	Communication

Article 3: Data Processing Principles

We adhere to the following principles:

Lawfulness & Transparency

Processing only with valid legal basis and clear information

Purpose Limitation

Collected for specified, explicit purposes

Data Minimization

Adequate, relevant, and limited to necessities

Storage Limitation

Kept only as long as necessary

Article 4: Data Subject Rights

Right to Access

You may request copies of your personal data.

Right to Rectification

You may request correction of inaccurate data.

Right to Erasure

You may request deletion under certain conditions.

Article 5: Security Measures

We implement robust security measures including:

Encryption of sensitive health data in transit and at rest
Role-based access controls to personal information
Regular security audits and vulnerability assessments
Secure disposal of physical and digital records
Staff training on data protection protocols

Article 6: Our Services

Comfort Home Healthcare provides the following services in Indore, Ujjain, Dewas, Rau, and Mhow:

Care Taker For Patient - Assistance with daily living activities.
Home Nursing Services - Professional nursing care at home.
Elder Care Services At Home - Support for seniors with companionship.
Nursing Care of Paralysis Patient - Specialized care for paralysis patients.
New Born Baby And Japa Care - Care for newborns and mothers.
Post Operative Nursing Care - Post-surgical recovery support.
Physiotherapy At Home - Mobility and pain management services.

Article 7: Contact Information

Data Protection Officer

Comfort Home Healthcare
B-07, Flat No. 704, Palash Parisar
Silicon City, Indore – 452012
Madhya Pradesh, India
Phone: +91-7582865931 (24/7 Helpline)
Email: comforthomehealthcaree@gmail.com
Hours: Monday-Sunday, 8:00 AM - 8:00 PM

For any privacy-related concerns or to exercise your rights, please contact our Data Protection Officer with your request and valid identification.